Terms of Service

These Terms of Service govern your access to and use of the website located at [www.powerdeskai.com] and the AI voice automation services provided by Conquering Digital LLC,DBA PowerDesk AI (“Company,” “we,” “us,” or “our”).

PowerDesk AI provides AI-powered voice agents designed to handle inbound and outbound communications, appointment scheduling, customer engagement, and CRM data capture on a 24/7 basis.

By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy.

​

Description of Services

PowerDesk AI provides AI Voice Agent solutions that:

• Handle inbound and outbound calls
• Book appointments automatically
• Capture and sync data to CRM systems
• Provide customer support responses
• Deliver automated reminders and notifications
• Log call transcripts and interaction analytics

Our AI Voice Agents are designed to operate continuously without scheduled downtime and may handle multiple simultaneous interactions.

Service performance may vary depending on system integrations, third-party platforms, network conditions, and user configurations.

​

SMS Messaging Terms & Compliance

PowerDesk AI may send SMS communications related to:

• Appointment confirmations
• Appointment reminders
• Service notifications
• Follow-up communications
• Customer support responses

SMS messages are sent only to individuals who voluntarily opt in through our website forms, scheduling tools, or other authorized communication channels.

Consent to receive automated communications is not a condition of purchase.

Message frequency may vary depending on service usage and engagement.

Standard message and data rates may apply according to your wireless carrier plan.

You may opt out at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you submit a new opt-in request.

For assistance, reply HELP or contact:

customersupport@powerdeskai.com

​

Privacy & Data Protection

We are committed to maintaining security, compliance, and responsible data handling practices.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or system operations, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All collected information is used solely for service delivery, customer communication, and operational purposes.

For more details, please review our Privacy Policy 

​

Client Responsibilities

Clients are responsible for:

• Providing accurate business information
• Ensuring lawful use of AI Voice Agent services
• Obtaining proper consent from their customers where required
• Maintaining compliance with applicable telecommunication laws
• Reviewing and approving scripts or messaging workflows

PowerDesk AI does not assume responsibility for misuse of the platform by clients.

​

Intellectual Property

All software, AI systems, branding, design elements, and website content remain the exclusive property of PowerDesk AI.

Unauthorized reproduction, resale, or reverse engineering is prohibited.

​

Service Availability

While our AI Voice Agents are designed to operate continuously, we do not guarantee uninterrupted or error-free service. Service availability may be affected by:

• Network outages
• Third-party integrations
• Platform maintenance
• Technical limitations

​

Limitation of Liability

To the fullest extent permitted by law, PowerDesk AI shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services, including but not limited to lost revenue, missed opportunities, or data interruptions.

​

Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated, misuse is detected, or regulatory non-compliance occurs.

​

Governing Law

These Terms shall be governed by the laws of the State of Texas, United States.

Carrier Liability
PowerDesk AI is not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is outside our control. Carriers are not liable for delayed or undelivered messages.

Eligibility and Age Requirement
By using our services, you confirm that you are at least 18 years of age. PowerDesk AI services are not directed to individuals under the age of 18. If we become aware that personal information has been collected from a person under 18, we will take appropriate steps to delete such information.
 

Who We Are

Conquering Digital LLC DBA PowerDesk AI

Address: Round Rock, TX 
United States

Email: hello@powerdeskai.com
Support: customersupport@powerdeskai.com
Phone no: +17373557787

​